System Access and Slowness
Resolved
This incident has been resolved.
Posted Jun 27, 2023 - 07:30 AEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 27, 2023 - 06:59 AEST
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 27, 2023 - 06:45 AEST
Update
We are continuing to investigate this issue.
Posted Jun 27, 2023 - 06:26 AEST
Investigating
We are currently investigating this issue
Posted Jun 27, 2023 - 06:26 AEST
This incident affected: Integrations (FT2FT Container Subcontracting, FT2FT General Freight Subcontracting, FT2FT Warehouse Subcontracting, EDI Container Jobs, Vessels Feed, MYOB, Xero), Mobile Applications (Driver Application, Yard Application, Warehouse Application), Containers Module (Allocation Screen, Booking Screen, Vessels Screen, Vessels Update, Jobs Screen, Planning Screen), Warehouse Module (Jobs Screen, Inventory Management, Location Management, Checkpoint), General Freight Module (Bookings Screen, Allocation Screen, Planning Screen), Core System (Customer Management, Email Sending, Email Receiving, Finances, Invoicing, Login Screen, Reports, Roll Legs, Settings, SMS Messaging), and Customer Portal.